Refund policy

Return & Refund Policy

In accordance with the UK Consumer Rights Act, you have the right to return your purchase.

• Return Period: 30 days from the date of receipt.

• Conditions: Items must be unused and in original packaging.

• Return Process: Contact us at support@buybuycity.com for a return authorization and the return shipping address.

• Refunds: Once received and inspected, refunds are issued within 5–7 working days to your original payment method.